Service & Implementation

As a managed service provider, we manage every aspect of implementing and maintaining our platform, helping you stay focused on your core business objectives and re-deploy scarce technology resources to revenue generating activities.


The Nasdaq Managed Service Commitment


As part of our Managed Service, we are committed to:

  • Fully managing setup and system maintenance

  • Evolving our offerings to keep pace with requirements and drive competitive advantage

  • Proactive monitoring and testing

  • Employing our expertise to help you utilize the system to its full potential


Implementation Managers


With over a decade of knowledge and experience, Nasdaq implementation team manages your order routing, connectivity, risk management and compliance and regulatory needs, allowing your technology teams to focus on core competencies. Our implementation and support teams include experts in:

  • Order entry connectivity and certification

  • Multiple asset classes

  • Proprietary exchange and dark pool messaging protocols

  • Low latency connectivity

  • Telco provisioning, Co-location and infrastructure management


Global Support Team


With support resources located in New York, London, Hong Kong, Sydney and Denver, Nasdaq is able to immediately respond to any issues that could affect your trading. The support team ensures that each mission-critical element of the platform -- physical hardware, software, networking, exchange and client connections, risk limits, etc. -- are operating efficiently,


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Related Pages

Access Service Overview